Return Policy

We guarantee 100% satisfaction to our customers. If you are not completely satisfied with your online purchase, you may return your item(s) for a refund within 30 days of original purchase date. To qualify for a return, the item(s) must be unused, unworn, and still within its original packaging. You will be refunded for the merchandise total, plus any applicable sales tax paid. Shipping and handling charges are non-refundable unless the product arrives damaged or defective. Please allow 10 to 14 business days for the return/refund process. Please allow 1 to 2 billing cycles for the credit to show on your card statement. Please note any clearance or final sale items do not qualify for returns, exchanges, or refunds.

Return Instructions

  • Please obtain a return authorization for your desired returnable item(s) by contacting our customer care team.
  • Returns must be in their original, unused, unworn condition within the original packaging.
  • Return requests must be submitted within 30 days of original purchase.
  • Please include a copy of your order invoice, packing slip, and return authorization information in your return shipment.
  • Please mail your items within 30 days of purchase to the address below:

    3233 Grand Ave, Suite N, PMB #234
    Chino Hills CA 91709

  • One received, returned items are to be inspected by our staff before we issue the credit or refund.
  • We are not responsible for return packages that may be lost or damaged in transit. We highly recommend you choose a method of shipping with tracking number and insurance.
  • Again, all sales or promotional items are final sale and are not returnable or refundable.
  • Once your order arrives, please examine it for any damage that may have occurred during shipping. If a product has been broken or damaged during transit, we sincerely apologize. Please contact us immediately for further instructions. Keep the box, packaging material and damaged items for carrier inspection. If this is not done promptly and correctly, we will not be responsible for any returns or refunds.
  • All credit card purchases will be issued a refund to the credit card used.